This document explains how Arzinja manages and uses your personal information across its websites and applications that refer to this policy
The policy applies to all platforms, websites, and business units of Arzinja, including its affiliated entities. By accessing or using Arzinja’s services, you agree to the collection, storage, processing, and sharing of your personal data as detailed in this document
Arzinja gathers personal information to continually improve its products and services. The types of data we collect include
Information You Provide: We collect any information you actively share when using Arzinja. If you choose not to provide certain information, it might limit your access to some of Arzinja’s features. The types of information you might provide include
Full name
Your email address
National ID
Phone number
Bank account public information
Date of birth
Residential address
KYC documents (include an image of your national ID card, an image of your bank card, and a handwritten Commitment Letter.)
Information Collected Automatically: We automatically collect certain details about your interactions with Arzinja’s services, such as your activity on our platform. Like many other websites, we use cookies and other identifiers to gather this information when your device interacts with Arzinja. Examples include
IP address used to connect your device to the internet
Login details, including your Email and Your Arzinja account password
Transaction history
Arzinja is not intended for use by individuals under the age of 18
We process your personal information for various reasons to manage, operate, and enhance Arzinja’s services
Managing Transactions: Your data helps us to process your orders, manage payments, and communicate with you about your purchases, services, and promotional offers
Service Delivery and Improvement: We use your information to provide service features, evaluate performance, resolve issues, and improve our offerings
Personalized Experience: Your data helps us tailor the features and services that match your interests, personalizing your Arzinja experience
Legal Obligations: Sometimes, processing your data is necessary to comply with legal requirements, such as to prevent money laundering
Communications: We use your personal information to keep you updated on Arzinja’s services
Fraud Detection and Prevention: Your data assists in detecting and preventing fraudulent activity, ensuring the security of both our users and Arzinja’s services
Protecting your data is crucial to us, and we do not sell your personal information. Arzinja only shares your data as described below and with its subsidiaries or affiliates that either comply with this Privacy Policy or have similar protective measures
Service Providers: We collaborate with external companies and individuals to perform specific functions on our behalf, such as data analysis, marketing, payment processing and content delivery. These service providers have access to personal data necessary for their functions but are not permitted to use it for any other purpose. They must also comply with this Privacy Policy and applicable data protection laws
Business Transactions: As Arzinja grows and evolves, we may buy or sell business assets or services. In such transactions, user data typically forms part of the transferred assets, but it remains subject to the promises made in any pre-existing privacy policy unless you agree otherwise. If Arzinja or substantially all of its assets are acquired, your personal data will be included in the transferred assets
Legal Compliance and Safety: We may release account details and other personal information when required by law, to enforce our Terms of Use, or to protect the rights, property, or safety of Arzinja, our users, or others. This may involve sharing information with other organizations for fraud prevention and credit risk reduction
We design our systems with your privacy and security as a priority, utilizing encryption and security protocols to protect your data
We maintain physical, electronic, and procedural safeguards to protect the collection, storage, and disclosure of your personal data. These security measures may require you to verify your identity before accessing your personal information
It’s important to secure your account against unauthorized access. We recommend using a unique password for your Arzinja account that you do not use on other platforms. Always remember to log out when using a shared device
We retain your personal data as long as it is necessary to support your use of Arzinja’s services, fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or as otherwise communicated to you. By using Arzinja’s services, you agree that your usage and any privacy-related issues are governed by this Privacy Policy and our Terms of Use
As Arzinja evolves, we may update this Privacy Policy. We encourage you to regularly review our websites for any changes. If you disagree with any modifications, you should stop using Arzinja’s services immediately. Your continued use of Arzinja following any changes implies your acceptance of the revised policy. Unless otherwise noted, this Privacy Policy applies to all information we have about you and your account
